Refund policy

Delivery Time

• United States: 5–9 business days FedEx Express: 3–5 business days

• Other Regions: Please contact us at 【XX】 for estimated delivery times

Free Worldwide Shipping
We offer free shipping to most countries worldwide. In rare cases where shipping fees apply, the exact amount will be shown at checkout based on your location.

Tracking Information
Once your order is processed (within 1–2 business days), you’ll send a shipping confirmation email with a tracking number and tracking link. If you don’t see the email, please check your spam or junk folder.
You can also track your order directly on our website.

Lost Packages
Occasionally, shipping delays may occur due to weather, customs, or flight disruptions. If your order has not arrived within 45 days, please contact us at 【】.
We will initiate a shipping investigation, and if your package is confirmed lost, we will offer either a full refund or a free replacement.

Out of Stock Items
If an item becomes unavailable after you’ve placed an order, we will notify you via email and offer alternative options or a full refund.

Order Cancellation
Once an order is placed and payment is completed, we immediately begin the shipping process. Therefore, we are unable to cancel orders after confirmation.